Reviews & Reputation Management
REVIEWS – WHY THEY MATTER
- Nearly 95% of shoppers read online reviews before making a purchase (Spiegel Research Center, 2017)
- 73% of consumers trust a local business more after reading positive reviews (BrightLocal, 2017)
- Experts believe that online reviews make up over 13% of how Google and other search engines rank local search results (Chatmeter, 2017)
- Having five reviews results in purchase likelihood increasing by a factor of almost four times (Spiegel Research Center, 2017)
WHY YOU NEED REPUTATION MANAGEMENT
- What potential customers find online can make the difference between buying from you and from your competitors
- Negative reviews can be leveraged for your gain if you respond promptly and appropriately.
- All your current marketing efforts will drive prospective customers online to learn more about you – what will they see?
WHAT YOU GET WITH OUR REPUTATION MANAGEMENT SERVICES
Our Reputation Management service provides you with an all-in-one solution to build, manage, and promote your business’ online reputation.
- Listings Management: Be listed in all relevant directories in your niche – we’ll check, verify and update your information on existing listings on a consistent basis.
- Monitor Reviews: We make it easy to generate and monitor reviews and publish them to top review sites.
- Request customer feedback: share their positive experience & address negative feedback.
- Mentions: Easy tracking of brand mentions and target keywords, so you’ll have insight into conversations about your business.